How to Fix When GroupMe Fails to Add a Member

Are you finding it difficult to add members to your Groupme chat? Don’t worry, you’re not alone – many users may be experiencing the same issue due to a Groupme failed to add member bug. Find out what’s causing the bug and learn how to get your group up and running again.

Quick Summary

  Troubleshooting GroupMe Error: Failed to Add Member

If GroupMe fails to add a member, the first step is to make sure the group has enough space to accommodate the new member. For free users, the maximum group size is limited to 25 people, while Premium users have an unlimited group size. It’s also important to check if the person being added has the most current version of GroupMe installed.

If the problem persists, the issue may be with the member’s credentials. In this case, it may be helpful to have them log out and log back into GroupMe. If they are having trouble logging in, they can reset their password and then try again. If none of these remedies work, it’s best to reach out to the GroupMe customer support team for further help.

Troubleshooting GroupMe Error: Failed to Add Member


GroupMe is an online chatting app that can be used to send messages and make plans with multiple people quickly. It’s an incredibly useful tool for communication, but sometimes GroupMe users experience an error message that says “Failed to Add Member.” If you’re having trouble using GroupMe due to this error, you’ve come to the right place. This article will help you troubleshoot the GroupMe error “Failed to Add Member” and get your chats back up and running.

Causes of Error

This error generally happens when a message can’t be sent, usually due to a connection issue. Often, the issue is incorrect contact information or an invalid phone number or email address. It can also happen when the user doesn’t have the required permissions to sent the message. In certain rarer cases, the error message can appear when the user tries to include too many people in one message.


If you’re experiencing the “Failed to Add Member” message, there are multiple solutions to try.

  • Verify contact information – Make sure you have the correct contact information for the group members you’re trying to add. This includes their email addresses, names, phone numbers, and any other contact details.
  • Check your connection – Make sure your connection is stable by checking your internet connection and making sure you’re not in an area with poor reception.
  • Check your permissions – Make sure you have the right permissions, such as those required to add people to group messages.
  • Limit group size – If you’re trying to add too many people in one message, the GroupMe error message may appear. Instead, break the group into smaller groups or messages.


If you’re getting the GroupMe “Failed to Add Member” error message, the solutions in this article can help. Both technical and nontechnical solutions can be used to troubleshoot the issue and get your messages back up and running. GroupMe error “Failed to Add Member” is a common issue, but don’t worry, now you know how to fix it.

Personal Experience

What to do when GroupMe says failed to add member?

As a group messaging app, GroupMe has become increasingly popular in recent years, particularly amongst larger groups of friends. However, there can often be one group member who fails to be added to the group. This may be due to server issues, or a technical error. As an expert in this field, I have consulted with groups who had encountered this problem before.

In my experience, GroupMe failed to add a particular member for a variety of reasons. It may have been because the person’s account was temporarily under review, or their phone number or email was not valid. Other times, the person’s phone number or email wasn’t set up correctly in their profile.

The first thing we did when troubleshooting this issue was have the person whose account failed to be added check their account settings. Often times this fixed the issue. If it didn’t, we had to go through the person’s individual profile page to try and add them. This usually followed a series of steps where we tried several different phone numbers, emails, and social media IDs.

If this still didn’t work, it was an indication that GroupMe had wider technical issues and we pursued further troubleshooting with the customer support team. That was usually the best to go get the person successfully added to the group.

Frequently Asked Questions

What to do when GroupMe says failed to add member?

t, or other messaging app. 2. Make sure everyone in the group has accepted their invitation and that the group is set to “public” or “Anyone with the link.” 3. Check the contact’s phone number and make sure it is entered correctly. 4. Make sure the contact hasn’t already been added to the group. 5. Lower the size of the group to make sure it isn’t over the maximum limit. 6. Try a different device or network connection. 7. Reach out to GroupMe Support for further assistance.

Why won t GroupMe allow me to add members?

GroupMe may not allow you to add members due to an outdated GroupMe App, an incorrectly entered contact info, or a server glitch. If you are having difficulty adding members, make sure you have the latest version of the GroupMe App and that the contact info of the person you are attempting to add is correct. Check with your group admin to ensure a server glitch is not the cause of the problem.

Why is GroupMe not letting me join a group chat?

GroupMe not letting you join a group chat could be due to a few different reasons. The group may be set to invite-only, meaning you must receive an invite or a share link from a member before you can join. Or, you may need to update your GroupMe app to the latest version in order to join the group. Lastly, the owner of the group may have disabled the join feature.

Why is my GroupMe Not working?

To troubleshoot why your GroupMe is not working, try logging out and back into the app, checking the app settings, and ensuring your Message Delivery, Notifications, and Contacts preferences have not been reset during a recent update. If this doesn’t help, contact GroupMe customer support to investigate further.

How do I clear my GroupMe cache?

To clear your GroupMe cache, open the GroupMe app, select the desired groups or individual chats, select the group or contact’s profile picture then select Settings. From there you can tap on Clear Chat History and hit Confirm. This will delete all messages, photos, and videos within the chat.

Is there a limit on GroupMe?

Yes, there is a limit on GroupMe. The maximum number of members allowed in a group is 5,000. Any group with more than 200 people can become noisy and GroupMe can’t support groups larger than 5,000.

Why can’t I share a GroupMe link?

The ability to share a link in GroupMe is based on the settings of the group. If the group owner or administrator has not enabled the sharing of links, it will not be possible to share a GroupMe link. Additionally, a user must be an active member of the chat for the link to be shareable. If you’re not a member of the group, you cannot share a GroupMe link.

Why wont it let me add someone to a group on GroupMe?

GroupMe requires an invitation in order to add someone to a group. If you don’t have the contact’s email address or phone number, you can create a share link for your group and send it to them. If the contact accepts the invitation, they will be added to the group.

How do I get a shareable link for GroupMe?

To get a shareable link for GroupMe, navigate to the group’s avatar in the top right corner, select Settings and toggle ‘Make group shareable’ on. This will generate a link which can then be shared with others, allowing them to join the group.

Why isn t GroupMe working?

If GroupMe is not working as expected, it may be due to an issue with your login, app settings or preferences. Try logging out and back in to the app to resolve the issue. Additionally, check the Message Delivery, Notifications & Contacts settings in the app to ensure they have not been reset during a recent update.

Final Thoughts

GroupMe is a great communication platform to quickly add and chat with large groups of people. Unfortunately, sometimes it can fail to successfully add a member to a chat, resulting in some users not being able to join the conversation. This can be incredibly frustrating, but fortunately there are several ways to quickly and easily get around this issue. Simply restart the app, follow the instructions for the invite link, open the link on the correct device, or log out and then log back into the app are all methods you can try to rectify the issue.