Troubleshooting Unable to Activate Touch ID on iPad

Are you unable to activate Touch ID on your iPad? Is it frustrating to have to manually unlock your device every time? Don’t worry – we’ve got you covered. With this guide, you’ll be able to understand why you can’t activate Touch ID and how to fix the problem in no time.

Quick Summary


Troubleshooting an inability to activate Touch ID on an iPad can be done by trying various steps and ensuring that all prerequisites are met. First, make sure you’ve updated to the latest version of iOS on the iPad. Then, open the iPad’s Settings app and tap Touch ID & Passcode and enter your Passcode. If the option to add a fingerprint doesn’t appear, try restarting the iPad; this often resolves the issue. If that doesn’t work, double check that the Home button is clean and free from dirt or dust. Finally, check whether there’s an update available for the fingerprint scanner.

Following all of the above steps may enable you to activate Touch ID on your iPad. If this is not successful, contact Apple Support for further assistance.

Fixing ‘Unable to Activate Touch ID’ Error on iPad

Getting the “Unable to Activate Touch ID” error on your iPad is a common problem. It can range from not being able to reset the settings to having a corrupt file. Here are some troubleshooting tips you can use to fix this problem.

1. Reset All Settings

The first step to fixing the “Unable to Activate Touch ID” error is to reset your iPad’s settings. To do this, open the settings app and go to General > Reset > Reset All Settings. This will reset all the settings on your iPad back to the factory defaults.

2. Modify “Restrictions”

If resetting your settings does not work, you may need to modify the “Restrictions” in the settings app. To do this, go to Settings > General > Restrictions and enable the “Touch ID & Passcode” option. This will allow you to set up Touch ID on your iPad.

3. Update the iPad’s Software

It is always a good idea to make sure that your iPad is running the latest version of the software. To do this, open the settings app and go to General > Software Update and install any available updates.

4. Check Device Date and Time

The “Unable to Activate Touch ID” error can be caused by incorrect date and time settings. To check this, open the settings app and go to General > Date & Time and make sure that the date and time are correct.

5. Remove and Reinstall the App

If the “Unable to Activate Touch ID” error is still occurring, you may need to remove and reinstall the app. To do this, open the settings app and go to General > Storage & iCloud Usage and tap on “Manage Storage”. Then select the app that is giving you the error and tap on “Remove App”. Finally, reinstall the app from the App Store.

6. Reset Touch ID

If all else fails, you can try resetting your Touch ID. To do this, open the settings app and go to Touch ID & Passcode. Then tap on “Reset Touch ID” and follow the prompts.

Personal Experience

How do I get my iPad to stop asking for Touch ID?

I recently encountered a problem when I was unable to activate the Touch ID on my iPad. I tried a couple of different steps to resolve the issue, but nothing seemed to work. First, I attempted to reboot the device, but the Touch ID still wouldn’t activate. Then, I thought it may be due to malfunctioning hardware, so I tried resetting the Touch ID settings in the Settings menu. Still, I wasn’t able to get the Touch ID up and running. Finally, I realized that I needed to restore my iPad from an iCloud backup. When I did this, the Touch ID was ready for activation and I was able to get it working. If you ever find yourself with the same issue, restoring from an iCloud backup is the best way to fix it.

Frequently Asked Questions

How do I get my iPad to stop asking for Touch ID?

To turn off Touch ID on your iPad, go to Settings > Touch ID & Passcode, and turn off one or more of the options. This will prevent your iPad from prompting you for Touch ID. You can also use the passcode instead of Touch ID for unlocking and approving purchases.

What do I do if my Apple Touch ID is not working?

Verify your Touch ID settings, check if your device is up to date, and if necessary, Contact Apple Support for assistance.

Can Touch ID be repaired?

No, Touch ID cannot be repaired. If it has been damaged, the only option is to have the hardware replaced by Apple. Apple is the only authorised service provider for Touch ID hardware, so it’s not possible to repair it.

Can Apple Touch ID be fooled?

Yes, Apple Touch ID can be fooled. Security researchers have discovered ways to bypass Touch ID, such as using a replica or mold of the fingerprint, reproducing a person’s fingerprint with a silicone seal, or utilizing a specially-crafted photograph of the fingertip. To ensure the highest level of security, Apple recommends using a passcode along with Touch ID.

How do I turn off Touch ID on kids iPad?

To turn off Touch ID on a kids iPad, go to Settings > Touch ID & Passcode and make sure it is disabled. Enter in the passcode for the device when prompted. Then, scroll to the bottom of the page and select “Turn Passcode Off” to deactivate Touch ID.

Can you use Touch ID without Passcode?

No, you cannot use Touch ID without a passcode. Fingerprint recognition requires a passcode to be set up first in order to be used. Hence, it is necessary to use a passcode when using Touch ID for authentication.

What do you do when your iPhone Touch ID doesn’t work?

To troubleshoot an issue with iPhone Touch ID, go to Settings > Touch ID & Passcode, and make sure iPhone Unlock or iTunes & App Store is on. If already on, try enrolling a different finger. If the issue persists, contact Apple Support for assistance.

Why does iPhone ask for Passcode instead of fingerprint?

iPhone requires a passcode instead of fingerprint due to security and privacy reasons. Passcodes are used to authenticate a user when a device has not been unlocked with a fingerprint for six days or more. Furthermore, passcodes are more secure against outside threats than a single fingerprint.

Why has Touch ID stopped working on my phone?

Touch ID may have stopped working on your phone due to a software issue, a hardware issue, or a combination of both. Try restarting your device and updating the software. If the issue persists, contact Apple Support for technical assistance.

Final Thoughts

Troubleshooting Unable to Activate Touch ID on iPad can be quite tricky and overwhelming as there are multiple steps to follow in order to get the feature to work. However, if the user thoroughly follows the steps, the result should be a successful activation of the feature. If a user still experiences difficulty, consulting Apple Support or a specialist such as an IT consultant may prove to be very beneficial in locating the source of the issue and resolving it. In the end, troubleshooting and activating Touch ID on iPad can be a successful process for both novice and experienced users.